Privacy Policy

Information We Collect

When you work with Byvolvex, we collect information that helps us provide better API and integration testing services. This includes basic contact details like your name, email address, and company information when you reach out to us or request our services.

We also gather technical information about how you use our website and services. This might include your IP address, browser type, and which pages you visit on our site. When we're working on your integration projects, we collect relevant technical data that helps us test and improve your API connections.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our services. We use your contact details to communicate about your projects, send updates about our testing results, and provide ongoing support for your integration needs.

• Delivering API testing and integration services you've requested
• Communicating about project status and technical findings
• Improving our testing methodologies based on real project data
• Sending relevant updates about services that might benefit your business
• Maintaining records for project continuity and quality assurance

Data Protection and Security

We take data security seriously because we understand the sensitive nature of integration work. Your project information is stored on secure servers with encryption both in transit and at rest. We use industry-standard security measures including secure file transfers, encrypted databases, and access controls.

Our team members who work on your projects sign confidentiality agreements and follow strict protocols for handling client information. We regularly review and update our security practices to stay current with best practices in the industry.

Information Sharing and Disclosure

We don't sell your information to third parties, period. The only times we share your data are when it's necessary to provide the services you've requested or when required by law.

Sometimes we work with trusted service providers who help us deliver our testing services - like cloud hosting providers or specialized testing tools. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us.

If we ever need to share your information for legal reasons, we'll notify you unless prohibited by law. This might happen if we receive a valid court order or need to protect the rights and safety of our business or others.

Your Rights and Choices

You have several rights regarding your personal information, and we want to make it easy for you to exercise them. You can request to see what information we have about you, ask us to correct anything that's inaccurate, or request that we delete your data entirely.

• Access your personal information and project data we store
• Request corrections to any inaccurate information
• Ask us to delete your information when no longer needed
• Opt out of marketing communications while keeping service updates
• Request data portability for information you've provided

To exercise any of these rights, just send us an email with your request. We'll respond within 30 days and work with you to address your needs. Keep in mind that some information might need to be retained for legitimate business purposes or legal requirements.

Data Retention

We keep your information only as long as it's needed for the purposes we collected it. For active projects, we maintain project data throughout the engagement and for a reasonable period afterward in case you need follow-up support.

Contact information is typically kept for several years to maintain our business relationship, but you can request deletion at any time. Test data and API information from completed projects is usually deleted within 90 days unless you specifically ask us to retain it longer for ongoing support.

Cookies and Website Data

Our website uses basic cookies to improve your browsing experience and help us understand how visitors use our site. These include essential cookies that make the website function properly and analytics cookies that help us see which content is most helpful.

You can control cookie settings through your browser preferences. Blocking certain cookies might affect some website functionality, but won't prevent you from contacting us or accessing our basic services.

Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify existing clients by email and post the updated policy on our website.

Minor updates might be posted without individual notification, so we encourage you to review this policy occasionally. The effective date at the bottom shows when the current version was last updated.